Concert Networks are hosting a free event at Great John Street Hotel, Manchester, where legal industry and technology experts will discuss Customer Contact in the legal sector. You can register to attend here.
Event: Customer Contact 2017, you don’t get a second chance at a first impression
When: 13th July, 2pm – 5pm
Where: Great John Street Hotel, Manchester M3 4FD
They will be sharing data from Shopper Anonymous and insights from their fourth annual Secret Shopper research. Concerts full report, The Legal Communication report 2017 can be downloaded for free here.
During the afternoon, guest speakers will look at client expectations within the Legal sector and discuss how to measure client service and client engagement and the role technology can play in supporting great service.
The full list of speakers is as follows:
David Gilroy, Conscious – www.conscious.co.uk
Steve Dickson, Shopper Anonymous – www.shopperanonymous.co.uk
Scott Armstrong, Concert Networks – www.concertnetworks.co.uk
Broadsoft – www.broadsoft.com